We will happily take back any unused product within 10 days for a full refund, or 30 days for an exchange. The customer is responsible for ALL shipping charges, except in the case of defective product.

We will replace any defective product free of charge within 120 days of purchase and pay shipping costs.

Sales Rack items and goods purchased at warehouse sales are non-refundable or exchangeable.

Name

First Name

Last Name

Where did you make your Ohana purchase?

Online Order # or In-Store Receipt #

If no receipt, please explain how item was purchased/received.

Date of Purchase

DEFECTIVE PRODUCT: Please explain product defect. We will happily replace defective products within 120 days after purchase.

RETURNS: What items are you returning and for what reason? (NOTE COLOR AND DESIGN)

Refunds must be submitted within 10 days of purchase and items must be unused.

EXCHANGES: What items are you exchanging and what size would you like your item/s replaced with? (NOTE COLOR AND DESIGN)

Exchanges must be submitted within 30 days of purchase and items must be unused.

Shipping address FOR EXCHANGES ONLY (we ship via USPS)

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Please confirm the following:

I understand I am responsible for ALL shipping costs, except in the case of defective product.

None of the items you are trying to return or exchange were on the discounted sales rack or purchased at a warehouse sale.

We will respond to your return or exchange request within 24-48 hours. Please note: returns and exchanges are subject to product availability and shop inventory.

For additional questions or concerns, feel free to email us.